At BC Home, we take your privacy seriously. We are committed to protecting your personal data and using it responsibly to ensure a secure and enjoyable shopping experience.
1. Information We Collect
When you use our online store, we may collect the following information:
Contact details: name, email address, phone number, postal address
Payment information: billing and shipping details (processed securely)
Account information: login details if you create an account
Usage data: pages viewed, products
purchased, and interactions with our site
Marketing preferences: subscription to newsletters or promotional offers
This information helps us provide better service, personalize your experience, and communicate with you effectively.
2. How We Use Your Information
We use your data to:
Process orders, payments, and deliveries
Offer personalized advice and recommendations
Notify you about new collections, promotions, or special offers
Address inquiries, complaints, or follow-ups regarding purchases
Alert you in rare cases of product recalls
Send newsletters or track
participation in promotions
3. Legal Basis for Processing
BC Home acts as the data controller under GDPR (EU 2016/679) and Dutch AVG regulations. We collect and process your data only with your consent or when necessary to fulfill contracts or legal obligations.
You have the right to:
Access your data
Correct inaccurate information
Delete your data
Withdraw consent at any time
To exercise these rights, please contact us at bchomehelp.info@gmail.com.
4. Cookies and Tracking
BC Home uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. These may include:
Essential cookies for site functionality
Analytical cookies for tracking site performance
Marketing cookies to provide relevant offers and advertising
You can manage your cookie preferences in your browser settings.
5. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with:
Trusted suppliers or manufacturers for order fulfillment or product recalls
Payment processors for secure transaction handling
Service providers who support our marketing, analytics, or IT infrastructure
All partners are bound to strict confidentiality agreements and may only use your data for the intended purposes.
6. Data Retention
We retain your personal data only as long as necessary to:
Complete your transactions and fulfill our contractual obligations
Comply with legal requirements
Maintain records for customer service, marketing, or analytics