Shipping & Delivery
At BC Home, we take great care in ensuring your order arrives safely, on time, and in perfect condition. Every piece is handled with attention from the moment you place your order to the moment it reaches your home.
Shipping within the Benelux
We offer free standard shipping within the Benelux region on all orders.
Most in-stock items are dispatched within 3–7 business days.
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your delivery in real time.
If your order includes multiple items, they may arrive in separate shipments depending on stock and warehouse location.
International Shipping
BC Home ships worldwide.
Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
Please note that customs duties, import taxes, or local handling fees (if applicable) are the responsibility of the recipient.
Order Processing & Handling
Once your order is confirmed, our team carefully inspects and prepares each item for dispatch.
- We work with trusted couriers to ensure safe and timely delivery.
- Furniture and larger items are professionally packaged and may be delivered by a specialized logistics partner.
- Smaller décor pieces are securely boxed and shipped via standard parcel service.
You will always receive a shipping confirmation when your order leaves our warehouse.
Delivery Times
Delivery times are estimates and may vary based on product availability, order volume, and external carrier factors.
Pre-Orders & Made-to-Order Items
Some of our collections include made-to-order or pre-order items.
In these cases, estimated production and delivery timelines will be clearly stated on the product page.
We will keep you informed throughout the process so you know exactly when to expect your piece.
Receiving Your Order
We kindly ask that you inspect your order upon delivery.
If you notice any visible damage or issues, please notify the courier immediately and contact us within 48 hours at bchomehelp.info@gmail.com with photos and your order number.
We’ll work quickly to resolve the issue and ensure you’re completely satisfied.
Need Help?
If you have questions about your order or delivery, our customer care team is here to assist you.
Reach us at bchomehelp.info@gmail.com or via our Contact page, and we’ll be happy to help.